Collection Specialist

Concord
is a full-scope loan servicer
delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.
Collect payments on overdue accounts and locate debtors to make collection arrangements.
Outbound collection calls on accounts from ******** days delinquent (Predictive Dialer and/or manual)
Speak to debtors on behalf of the client using clear language, explaining their amounts owing and determining a plan of action.
Receives payments over the phone via Credit Card or Check.
Document customer accounts in an accurate and timely manner.
Sending letters, sta...