Collection Staff

Monitor and Identify Outstanding Accounts Receivable

Responding to customer queries

Ability to reconcile customer accounts.

Entering data and maintaining accurate records per customer (1 Folder per customer)

Review and verify overdue accounts.

Sending an email to customer depending on status (Ist letter reminder of their accounts soon to be overdue, 2nd letter with 1% Interest rate on overdue accounts and 3rd letter with notice to file for small claims)

Follow-up this email every other day until such time the customer will feedback or have responded.

Documenting daily collections activity

Negotiate payment schedules as advised by Management.

In-charged in SAP encoding for all the Branches customers

Acts as a responsible representative of the Company to its Clients and Customers

Performs othe...