Collection Supervisor

Palmpay  is a Pan-African fintech company currently operating in Ghana, Nigeria,Tanzania and expanding to other markets in Uganda.We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are seeking for a proactive and results-driven Collection Supervisor will be responsible for managing a team of collection agents and ensuring that the organization's collections efforts are properly conducted and that the expected results are achieved.

This entails overseeing the day-to-day activities of the collections group, ensuring compliance with relevant laws and regulations, communicating with customers, and making process improvements to increase collections efficiency.

Key Responsibilities Supervise and manage the collections team to ensure compliance with company policies.

Develop and implement collection strategies to achieve collection targets.

Monit...