Collection Supervisor

**We Put the World on Vacation**



Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.



**PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)**



+ Supervise the Specialized Services areas; Change of Ownership, Hardship & Insolvency, Customer Dispute Resolution, Owner Solutions / Re-engagement

+ Ensure the team is responding to, overseeing and reviewing all complaints and/or customer survey responses and escalated issues in a timely and appropriate manner and in accordance with applicable regulatory requir...