Collection Supervisor

Are you ready to lead, innovate, and drive results in the fast-paced world of credit card collections?
We're looking for a Collection Supervisor - Credit Cards to join our growing team and play a key role in shaping strategies, managing performance, and ensuring recovery targets are met.
What You'll Do:
Lead and manage internal and external collection teams (early and late collections).
Implement strategies and action plans aligned with business goals.
Coordinate with external agencies to ensure execution of collection strategies.
Monitor KPIs, analyze performance, and drive continuous improvement.
Test and implement innovative collection processes and system enhancements.
Provide insights and recommendations to the Credit Card Collections Head.
What We're Looking For:
5–10 years of experience in banking or finance, with a focus on collections.
Bachelor's degree in a relevant field.
Strong communication, analytical, and people management skills.
A...