Job Description
As a Collections Advisor you will play a key role in supporting our collections team by managing customer accounts and recovering outstanding debts. This position requires a customer-focused professional with excellent communication skills, who can handle customer queries with empathy while working towards company objectives.
The ideal candidate will have experience in collections or customer service, a strong problem-solving approach, and a passion for delivering high-quality service.
Some of your daily responsibilities:
Manage a portfolio of customer accounts, making outbound calls and responding to inbound inquiries to collect on outstanding balances.
Negotiate payment arrangements and schedules that balance customer needs with company objectives.
Handle customer queries professionally, providing accurate ...
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