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Collections Advisor - Hamilton, ON or Anjou, QC

Scotiabank
Full-time Anjou, Quebec Financial Clerks
Posted:
March 19, 2026
Location:
Anjou, Quebec, Canada

Job Description

Is this role right for you?

In this role, you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Conducts payment collection activity to provide the Bank with optimal delinquency ratios and loan loss levels by: acting in a timely manner to identify the risk associated with all assigned accounts and executing prompt action to minimize loss and secure the Bank’s position; conducting timely and constructive collection activity by telephone, letter, text message, e-mail, or other appropriate means.

  • Makes sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies and procedures by: discussing contractual loan payment arrangements with customers before offering revised or reduced payments, terms, conditions and loss mitigation tools; negotiating alternate payment arrangements including token or reduced pay...

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    Job Overview

    Job Type: Full-time
    Location: Anjou, Canada
    Posted: March 19, 2026
    Deadline: April 28, 2026