Collections Agent FS Mr Price Money Night Shift Durban

The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies. 

• Efficiently processing customer refunds, processing and reviewing account adjustments 
• Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
• Resolving client discrepancies and short payments 
• Accurately updating customers' personal, employment and contact information to maintain their details 
• Effectively rehabilitating customers through excellent customer service standards 
• Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolve

What's in it for you? 

• Uncapped incentive when your targets are achieved
• Learning and Development, and Career Growth opportunities withi...