Collections Agent Medellín

We're Hiring: Bilingual Collections Specialist (English C1)

Full-time | Accounting & Finance

Are you a master negotiator with a passion for customer service and analytics? Do you thrive in fast-paced environments and love solving problems? This is your chance to join a dynamic team where your skills will make a real impact

What You'll Do:

• Monitor accounts receivable and identify overdue accounts

• Contact customers to collect payments or negotiate installment plans

• Use tools like credit bureau data and internet searches to locate customers

• Maintain detailed records of contacts and payments

• Resolve billing issues and customer complaints

• Develop and present payment solutions to management

• Post cash receipts and resolve discrepancies

• Support billing and AR operations as needed

What You Bring:

Advanced conversational En...