Collections Agent

Company Description
Resolv Global provides scalable, multilingual BPO solutions to help businesses extend their operations seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we offer hybrid, remote, and on-site staffing options for customer experience, technical support, financial services, and more. Trusted by more than 50 clients, including Fortune 500 companies, Resolv Global combines global reach with local expertise to deliver consistent, quality-driven results. Our organization values long-term success and sustainability, with an average annual attrition rate of under 3%, well below industry standards. Beyond business goals, we focus on investing in communities and fostering growth through the Resolv Impact initiative.
Role Description
This is a full-time on-site and remote (Hybrid) role located in Medellín for a Collections Agent. The Collections Agent will be responsible for contacting customers to address overdue ...