Collections Analyst

Job Description

Utilizing hands-on experience in collections techniques, accounts receivable management, customer account reconciliation and customer service issues, the Collections Analyst – Americas will be responsible for assisting the Collections leader - Americas to execute monthly collection strategies and support monthly customer reconciliation and reporting deliverables.

Responsibilities

• Prepares beginning of month outstanding receivable reports and assists with developing the strategy to confirm upcoming payments and collect past due balances,
• Executes strategy developed by the Collections Leader to collect outstanding balances from customers,
• Conducts collection follow-ups as needed via email, web portal, phone calls, or other medium,
• Daily review and release of blocked orders under the direction of the Credit / Reporting Analyst,
• Works closely with the cash applications team to resolve disputed items, unapplied...