Collections Associate

Philippines - Operations Apply for this position This role is essential in managing accounts receivable and ensuring timely payment from customers to maintain healthy cash flow for our organization. As a Collections Associate, you will play a vital role in contacting customers, resolving payment issues, and maintaining positive relationships to recover outstanding debts. Responsibilities Negotiate for payment commitments from delinquent clients. Educate the clients about credit obligations and maintaining their good credit standing. Use various available skip tracing tools whenever necessary. Monitor and escalate accounts and customer matters on a daily basis. Ensure that client's information in the system are updated. Adhere to the Central Bank and the Company's collection policies. Other tasks that may be assigned from time to time.
Qualification At least 2-3 years proven experience in a Collection industry. Knowledge of collection techniques and local regulations. Working knowled...