Collections Associate

Role Name : Collections - Business to Business Agents

Preferred Experience Range : 2 to 3 years of experience

Location : Manila- Philippines

Shift Timings : Australian/New Zealand shift, Mon to Friday, 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts as per business and client requirements. Work as per TCS working policy.

Domain and Primary Requirement

• Excellent Verbal and Written Communications skills to handle B2B customers.
• Accounts Receivables Management
• Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues.
• Calling for payment on overdue invoices for buckets in scope
• Doing maintenance on the account
• Handling accounts / payment queries from accounts payable team
• Interaction with other teams - billing, originations etc.