Collections Case Officer

This role oversees MIS and Collections functions, ensuring accurate reporting, process automation, and effective management of delinquent accounts. It supports decision-making through data analysis while supervising collection activities to maintain loan portfolio quality and ensure timely recovery actions.

Responsibilities:

• Designs and implements VBA scripts and macros to automate data extraction and reporting processes
• Monitors and generates all section reports, including the preparation of comprehensive weekly analysis reports
• Develops and maintains monitoring tools required by the department to support data tracking and decision-making
• Facilitates departmental projects and system implementations aimed at improving operational efficiency and reducing costs

Qualifications:

• Graduate of any 4 year Bachelor’s/College Degree, preferably related to Business, Banking or Finance
• Proficient in de...