Collections & Dispute Management Analyst

Collections & Dispute Management Analyst

The O2C Analyst ensures the department operates efficiently thorough the accurate and timely processing of accounts receivable, collection, non-trade billing, dispute management and credit management activities, with all queries (internal and external) addressed promptly and thoroughly. This role plays a crucial role in supporting the O2C team by analyzing data related to the Order-to-Cash cycle. This role requires strong analytical skills and attention to detail to ensure the accuracy of the financial processes.

JOBROLE AND RESPONSIBILITIES:

• Accurately input and maintain customer and transaction data in the financial systems.
• Ensure all records are up-to-date and compliant with company policies.
• Post customer payments, confirming cleared funds and ensuring accurate allocation, investigate and resolve any discrepancies.
• Full accountability and ownership of the cleared fu...