Collections Manager in Call Center

Aventus Mexico
Full-time Ciudad de México, Ciudad de México Other-General
Posted:
March 03, 2026
Location:
Ciudad de México, Ciudad de México, Mexico

Job Description

**Overview**:
If you are about new challenges in an fast paced and international organization, if you consider yourself as empowered and passionate for innovation in financial services & fintech industry, we would be more than thrilled to work with you.
The Collections Team Lead will work closely with the CEO to build and grow a Collections team from scratch, create NPL management strategy, develop and drive a consistent successful team, and be accountable for the department results.
**Role responsibilities**:
- Building a team from scratch involving international experience of the Company.
- Development of methodology, motivation system, and KPI's for the Collection team.
- Creating an NPL management strategy using technical collection tools.
- Communication with the IT team and external contractors regarding the technical solutions integration.
- Being accountable for the Collection department results.
- Provide continued Training & Development for the Team...

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Job Overview

Job Type: Full-time
Location: Ciudad de México, Mexico
Posted: March 03, 2026
Deadline: April 12, 2026