Collections Officer

Client Success Engagement

• 100% of the premiums and commissions are collected from the insurer partners on the agreed turn around time.
• Collection of CWT forms if client deducted WHT.
• Make follow-ups via email, call and text.
• Fast and accurate distribution of statement of accounts.
• All inquiries of clients, insurers, and other business partners are properly addressed within the agreed timeline.
• Point person for all direct payment with insurers.

Administration

• Fast and accurate reconciliation of system data and insurer data per assured per insurer.
• Fast and accurate monitoring of receivables aging of corporate and individual accounts.
• Fast, accurate and timely preparation of the nationwide report of receivables.
• Coordination with SBU messengers for any payment collections.
• Monitor collection of checks
• Ensuring payment application is correct on PR issued then ...