Collections Officer

Old Mutual South Africa
Full-time Nairobi, Nairobi County Other-General
Posted:
March 02, 2026
Location:
Nairobi, Nairobi County, Kenya

Job Description

Lets Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
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Working closely with the Manager Collections, the job holder will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support branches to minimize risks to the Bank. He/she will have specific emphasis on Collection of 1-30 DPD for all bank loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.

  • KEY TASKS AND RESPONSIBILITIES

KEY MEASURABLE GOALS

  • Ensure the Portfolio at Risk (PAR) is maintained within the institutional targets.
  • Ensure high TAT on insurance claims processing.
  • Adherence to internal credit policies and loan administration procedures regarding collections.

Key Responsibilities

  • En...

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Job Overview

Job Type: Full-time
Location: Nairobi, Kenya
Posted: March 02, 2026
Deadline: April 11, 2026