Collections & Recovery Specialist (Post Charge-Off)

Job Title: Collections & Recovery Specialist (Post Charge-Off) Location: Fort Worth, TX 76177 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Industry: Automotive Financial Services / Lending Overview Our client, a leader in automotive financial services, is seeking a detail-oriented Collections & Recovery Specialist to support post charge-off account resolution efforts. This role focuses on coordinating recovery activity, working with third-party vendors, and engaging customers to maximize recovery outcomes while mitigating loss. Key Responsibilities Assign charged-off accounts to external recovery, repossession, and skip tracing partners based on established performance criteria Manage ongoing follow-ups with vendors to track account activity and ensure performance expectations are met Handle inbound and outbound calls with customers to discuss repayment options, settlements, and voluntary surrender of collateral Maintain accurate account updates and documentation within internal system...