Collections Specialist

Our client seeking a detail-oriented and results-driven Collections Specialist with strong exposure to end-to-end Accounts Receivable (AR) and Order-to-Cash (OTC) processes. The role is responsible for managing B2B collections, dispute resolution, cash application, and customer account reconciliation while ensuring accuracy and compliance with financial controls.

Responsibilities:

• Manage B2B collections and follow up on outstanding receivables through phone and email communication.
• Monitor customer accounts and ensure timely payment collection.
• Handle dispute management, claims, credit memos, billing deductions, and freight liability cases.
• Perform accurate cash application and reconciliation of customer payments.
• Support Customer Master Data Management, ensuring proper setup and maintenance.
• Assist in Order & Credit Management and billing validation.
• Review and analyze aging reports and identify high-risk acco...