Collections Specialist

Role Focus:
80% Commercial Collections / 20% Data Administration

Experience Level:
Mid-Level (2-3 Years Minimum)

Location:
Remote / Offshore

Time Zone:
TBD (Most likely business hours under Easten Standard Time)

Role Overview

We are seeking an experienced Accounts Receivable professional to manage our commercial collections.
This is a relationship-based role.
You will be contacting business clients to resolve past-due invoices while ensuring the customer relationship remains positive.

You will work from a provided client list, keeping our Account Executives informed on every interaction, and reporting progress via a weekly tracking sheet. When not performing outreach, you will assist the Director of Client Services with database hygiene and data entry tasks.

Key Responsibilities

1. B2B Collections (80%)

• Strategic Outreach:
  Contact corporate clients via phone and email regarding past-due invoice...