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Command Centre Intern (May Co-op or Internship Opportunity - 4 Months)

Vancity
Full Time Vancouver, British Columbia Information and Record Clerks
Posted:
March 23, 2026
Location:
Vancouver, British Columbia, Canada

Job Description

A typical day would involve:


  • Monitoring daily system health dashboards including Splunk, Grafana and Control M for Digital Banking and core banking services

  • Reviewing and action Digital Banking tickets in ServiceNow following defined triage and documentation standards

  • Assisting with ticket updates, backlog management and ensuring proper categorization and assignment

  • Supporting Command Centre analysts with incident documentation including timelines, impact statements and communication updates

  • Monitoring recurring daily operational tasks across pre COB, COB and post COB activities

  • Escalating anomalies or trends observed in dashboards and participate in team discussions on potential monitoring gaps

    • You are:

  • Customer-Centric - You define and measure success through the eyes of your internal customers and anticipate, understand, and respond to their evolving needs. Demonstrate stro...

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    Job Overview

    Job Type: Full Time
    Location: Vancouver, Canada
    Posted: March 23, 2026
    Deadline: May 02, 2026