Command Network Operations Center

Company Background:
Our client is a leading next-generation data centre operator in Singapore, delivering sustainable and high-performance digital infrastructure solutions. With a strong focus on connectivity, AI, and operational excellence, the company supports mission-critical operations while fostering innovation and professional growth.

Job Responsibilities:

• Monitor and manage centralized Data Centre operations across multiple sites.
• Respond to and escalate incidents based on criticality and SLA requirements.
• Manage customer requests and systems such as Electronic Visitation Management System.
• Perform system performance benchmarking and analyze data to improve DC operations.
• Monitor IoT sensors and troubleshoot network connectivity issues related to BMS/EMS/PQMS.
• Ensure adherence to MOPs/SOPs and provide system recovery solutions when required.
• Monitor DC facility infrastructure (UPS, power, cooling, chi...