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Commercial Account Manager/Insurance CSR

Job Born
permanent Niagara Falls, Ontario Sales Representatives, Services
Posted:
March 23, 2026
Location:
Niagara Falls, Ontario, Canada

Job Description

About the Role:


We’re seeking an experienced and dedicated Commercial Lines professional to join our team. In this role, you’ll be responsible for creating a positive client experience by delivering exceptional service and support throughout the insurance lifecycle—from policy renewals and endorsements to claims assistance and relationship management. You will play a key role in fostering strong connections with clients, insurers, and underwriters while contributing to a dynamic and collaborative work environment.


Key Responsibilities:

  • Create a positive client experience by understanding and addressing customers’ needs

  • Process, and review renewals, endorsements, and re-market policies in-house

  • Assist clients throughout the claims process with professionalism and care

  • Deliver timely and accurate responses to all client inquiries

  • Build and maintain strong relationships with insurers and underwri...

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    Job Overview

    Job Type: permanent
    Location: Niagara Falls, Canada
    Posted: March 23, 2026
    Deadline: May 02, 2026