Commercial Assistant

About the job Commercial Assistant Be the steady hand behind seamless commercial operations.
Hi We're Smartsourcing, and we're looking for a full-time, onsite Commercial Assistant to support insurance account operations, client coordination, and day-to-day commercial administration.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Key Responsibilities
Support Insurance Account Managers in daily tasks.
Provide technical expertise on client tools and systems.
Accurately and efficiently process all incoming requests.
Assist in the effective administration of a portfolio of insurance accounts.
Follow up with Account Managers or Officers to ensure deadlines are met.
Monitor and resolve queries related to prospect handling and management.
Conduct check-ins with customers every 3-4 months for feedback.
Handle ad-hoc requests from existing customers.
Escalate any issues or concerns to the appropriate te...