Commercial Assistant

Be the steady hand behind seamless commercial operations.

Hi We're Smartsourcing, and we're looking for a full-time, onsite Commercial Assistant to support insurance account operations, client coordination, and day-to-day commercial administration.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

Key Responsibilities

• Support Insurance Account Managers in daily tasks.
• Provide technical expertise on client tools and systems.
• Accurately and efficiently process all incoming requests.
• Assist in the effective administration of a portfolio of insurance accounts.
• Follow up with Account Managers or Officers to ensure deadlines are met.
• Monitor and resolve queries related to prospect handling and management.
• Conduct check-ins with customers every 3-4 months for feedback.
• Handle ad-hoc requests from existing customers.
• Escalate any issues or co...