Commercial Assistant

Location — JAFZA, Dubai, UAE (Office-based)

Job purpose — Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq, Syria, Jordan; secondary: GCC). Ensure accurate order handling, timely deliveries, and clear cross‑functional communication. SAP knowledge is a plus.

Core responsibilities

1. Order management: receive/validate POs, enter orders in ERP/CRM (SAP helpful), track status, prepare pro forma invoices and export paperwork, liaise with warehouse/logistics and freight forwarders.
2. Key-account support: act as primary contact for assigned accounts, follow up on orders/quotations, support account reviews and promotions.
3. Commercial controls: monitor promotional budgets, reconcile month‑end trade promotions and credits, track turnover by country.
4. Reporting & data: maintain customer master, sales trackers and CRM; produce...