Commercial Intern (Jul - Dec)

Key Responsibilities Retail & CRM support (50%) Boutique CRM Provide day-to-day support to boutique teams on CRM-related matters, including troubleshooting system access and coordinating new user account requests Act as the first point of contact for CRM queries and liaise with regional/HQ teams when escalation is required
Client Experience Coordinate with office and boutique teams the planning and execution of boutique client activations Support the planning and execution of client experiences, including booking of flights, hotels, transportation, and restaurant reservations Assist in managing detailed client itineraries and ensure seamless coordination of all arrangements Provide on-ground or remote support for ad hoc client requests to deliver a high-touch experience
CRM Data Management & KPI Tracking Assist in the preparation of CRM reports, including client activations, events, and campaign performance Maintain and update client data within CRM platforms with accuracy and co...