Commercial Manager Retail - Pharmasource and Ostomysource

The Role

To manage the Pharmasource and OstomySource retail sales and customer service function, with responsibility for driving revenue growth, supporting margin improvement, and delivering an excellent customer experience. The role develops and executes sales strategies to grow market share across independent and group pharmacies, while overseeing customer service performance, insights, reporting, and day to day commercial operations.

Key Outcomes

1. Sales Strategy & Revenue Growth
• Develop and execute retail sales strategies to achieve revenue and margin targets.
• Expand market share among independent and group pharmacies.
• Monitor performance against KPIs and adjust tactics as needed.
• Support pricing strategies and margin improvement initiatives.
• Manage the commercial pipeline, forecasting, and performance tracking to ensure delivery of sales targets.
• Collaborate with Marketing on promotional activity, campa...