Commercial Product Manager (AI)

Are you someone who lives and breathes AI, and wants to help shape how it transforms customer service at a growing SaaS company?

Nice to meet you! I'm Milja Valentine (https://www.linkedin.com/in/milja-valentine/), a Senior Talent Partner at LeadDesk. Together with Mikko Räty (https://www.linkedin.com/in/mikkoraty/), our Head of Product, we're looking for a Commercial Product Manager (AI) to join our Product team.

This is a new role and a genuine opportunity to work at the forefront of AI in customer service. The role can be based in our Helsinki, Oslo, or Stockholm office. You'll work across our portfolio of customer service solutions, collaborating with customers, sales, and engineering to drive the commercial development of AI capabilities. You won't just be watching the AI shift happen in customer service. You'll be helping to lead it.

The role is built to fit the right person. If you are earlier in your career but deeply immersed in the AI space, great. ...