Commercial Retention Manager

About the job

Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK.

Role Details

Role: Commercial Retention Manager
Location: 5 days a week – London, White City
Reports to: Operations Director

About the Role

Flatpay is a fast-growing payment service provider for small and medium-sized businesses. We've recently launched in the UK and we're building our commercial team from the ground up.
 
Retention at Flatpay is a sales discipline. The team handles the most commercially sensitive conversations in the business — negotiating against competitors, countering objections, and deciding which customers to fight for. This isn't a support function; it's a revenue protection role.
 
We're looking for a Commercial Retention Manager to lead and develop our UK Retention team day-to-day. You'll own ...