Communication Skills Trainer

Help our team speak with confidence We're hiring a Communications Trainer with expertise in voice and accent training.

Position: Communications Trainer

Location: Bridgetowne, Quezon City / Eastwood, Quezon City

Set-up: 100% Work onsite

Qualifications:

• Amenable to Work onsite at our Bridgetowne/Eastwood Site
• At least 5 years of Training experience; 2-3 years as a Communications Coach/Trainer.
• Experience with training tools and methods to assess and improve communication skills.
• Excellent interpersonal and communication skills, with the ability to provide constructive feedback.

Job Description:

• Conduct voice and accent training sessions to improve agents' spoken English, pronunciation, tone, and clarity.
• Provide regular one-on-one and group coaching to ensure agents can effectively communicate with international clients.
• Monitor and evaluate live or recorded calls, providing ...