Communications Center Call Taker

Ambulance Communications Center – Call Taker



The Call Taker is responsible for handling all incoming calls to our EMS Communications Center. A desirable candidate will have knowledge of Medical Terminology and Customer Service experience. Candidate must have excellent communication and data entry skills.

ESSENTIAL FUNCTIONS:


+ Receive emergency and non-emergency requests for ambulance and medicar (wheelchair van) transportation.

+ Properly screen telephone calls and electronic communications.

+ Data entry.



+ HIPAA Compliance.

+ Ability to make decisions consistent with policy and guidelines.

+ Ability to think logically and quickly during an emergency.




MEDEX OFFERS:


+ Competitive wages and benefits including;

+ Blue Cross & Blue Shield Medical, Dental, and Vision Insurance



+ Pet Insurance

+ Disability Insurance through AFLAC