Communications Co-ordinator
Hood GroupJob Description
We are looking for a Communications Co-ordinator to join our growing Marketing team to deliver and maintain our key customer communications.
We work as an extension of our brand partners' marketing teams; these partners include RAC, Virgin Money, Sainsbury's Bank and Ageas. The team works together to create market-leading customer communications to drive retention and to ensure customers understand what our policies cover.
You will be an integral part of building these customer-facing communications, deciding what they look like for our customers and getting them approved internally and with brand partners and underwriters. You will be responsible for maintaining a range of customer comms from website content through to customer servicing emails and SMS messages and ensuring they meet the Consumer Duty Principles.
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