Communications Operations Specialist

Concord Servicing is a leading loan‑servicing company with more than three decades of experience delivering high‑quality solutions for originators, lenders, and capital providers across consumer and commercial markets. In June 2025, we welcomed Orion First, a market‑leading third‑party servicer specializing in commercial loan and lease portfolios, to the Concord family. This integration positions us to offer a full‑scope servicing platform: from consumer to commercial, from origination through payments, collections, data analytics, backup servicing, and business intelligence.

Our Mission

We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go‑to partner across the credit lifecycle for both consumer‑finance and commercial/lease portfolios.

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