Communications Specialist

Job Summary:

• Works under the supervision of the Capability Solutions Section Head and is responsible for preparing release related technical documentation as well as architecture and development documents that is correct and written to standards within the timeline defined for a project. These documents will serve as future reference and guidance to solutions architects and developers – both in-house and third party.

Specific Duties and Responsibilities:

• Demonstrates technical writing skills by writing and publishing help text, technical manuals, installation instructions and release notes.
• Researches and gathers information; interprets software business and technical designs and writes content for documentation and projects.
• Provides key content that enables solution architects and developers to understand the design and inner workings of a system; avoids writing intuitive, repetitive and unnecessary content.
• Responsi...