Community Associate

About The Role
At Get Hooked 360, we partner with exciting brands that need more than just visibility—they need thriving, engaged communities. That's where someone like you comes in. As our Community Manager / Community Engagement Associate, you'll be the frontliner of our clients' digital presence: sparking conversations, building loyalty, and ensuring customers feel heard and valued across social platforms.
If you're passionate about connecting with people online, resolving customer concerns with empathy, and translating feedback into insights that shape brand growth, this role is for you.
What You'll Do
Be the voice of the brand: Engage with customers across Facebook, Instagram, X (Twitter), TikTok, Reddit, and other platforms.
Moderate conversations: Ensure all user-generated content follows client guidelines and fosters a safe, positive community.
Support and resolve: Respond quickly to inquiries, resolve issues with professionalism, and turn complaints into oppo...