Community Manager

Role

Community Manager Job Description

• Develop a content plan.
• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
• Engage with online community and respond to comments and requests.
• Analyse web traffic and relevant community metrics.
• Relay community feedback to relevant internal stakeholders.
• Devise and implement community communication initiatives.
• Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
• Attend networking events or relevant industry workshops.
• Liaise with external agencies or journalists to ensure accurate brand representation.

Community Management Skills

• A degree in communication, English, journalism, marketing or related field may be required.