Community Manager

A Community Manager (CM) should have exceptional oral and written communication skills and is able to develop engaging content. This person should be a 'people person' with great customer service skills and the ability to moderate online and offline conversation with our community.

Duties and Responsibilities:

• Reports to assigned supervising officers - Social Media Specialist, Account Managers and up
• Sets and implements social media and communication campaigns to align with marketing strategies
• Provides engaging messages and ads for social media accounts
• Responds to comments and customer queries in a timely manner
• Monitors and report on feedback and online reviews
• Organizes and participates in events to build community boost brand awareness
• Coordinates with client marketing, PR and communications teams to ensure brand consistency
• Builds relationship with customers, potential customers, industry profess...