Community Operations Intern (R&D / PLG Product)

About the Role 

We are looking for a Community Operations Intern to help grow and engage our user community for a product-led (PLG) platform serving R&D scientists and researchers.

This role is ideal for someone with a technical or scientific background who understands how researchers think, communicate, and collaborate — and is interested in bridging science and product/user engagement.

What You'll Do Community Engagement
Support day-to-day engagement with our community of scientists and researchers.
Moderate discussions across platforms (e.g., Slack, Discord, forums).
Respond to basic user queries and escalate technical/product issues when needed. 
 
Community Growth (PLG Focus)
Help design and execute initiatives to grow and activate users.
Support onboarding experiences for new users.
Identify ways to improve user engagement and retention
 
Content & Knowledge Support
Assist in creating community c...