Community/Shelter Support Associate

Join a mission-driven team supporting individuals in transitional housing and shelter programs by helping maintain a safe, respectful, and supportive environment for residents and staff.

Position Summary

The Shelter Support Associate (Residential Monitor) is a frontline position at responsible for maintaining the safety, security, and overall well-being of participants across the organization’s transitional and overnight shelter programs. Monitors rotate across three core stations—the front desk, parking gate, and residential floors—and are expected to perform all duties with professionalism, consistency, and a trauma-informed approach. This role serves as one of the first and most frequent points of contact for participants, visitors, volunteers, and staff. The Residential Monitor sets the tone for the building and plays a critical part in creating a supportive, dignified, and safe environment.

Rotating shifts including ...