Complaint Handling & Vigilance Specialist
EnvistaJob Description
Job Description
:The Complaint Handling team’s purpose is to create relevant data that leads to improvement to satisfy the customer’s needs. For this the Complaint Handling & Vigilance Specialist will evaluate each complaint on eligibility and reportability according to standard operating procedures based on applicable regulations and guidelines.
Investigations of product complaints are conducted following analytical/scientific methodology.
The Complaint Handling & Vigilance Specialist is responsible for investigation, reporting and closing the assigned complaints and works with a moderate degree of supervision.
The Complaint Handling & Vigilance Specialist is accountible for:
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