Complaints Specialist

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Reporting to:                            Senior Manager Excellence & Performance Home OPS

Department:                            Excellence & Performance Home Operations

About the Role

We're looking for someone who is passionate about offering the a highest level of customer service including taking ownership when talking to customers over the phone and by email. You will be tasked to resolve customer complaints across multiple lines of business including Travel Insurance, Roadside Assistance, Home Emergency.

Hours

Thirty-five hours per week, Monday to Friday between the hours of 8am and 6pm. These hours may vary in line w...