Complex Claims Examiner

About this Role

To handle Casualty GL and Auto Liability claims of intermediate complexity from coverage enquiry through legal liability analysis and quantum assessment, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.


Key Relationships: Direct reporting line to Complex Claims Team Manager


Duties and Responsibilities:-


1. Functional Responsibilities:
+ Managing key claims handling enquiry; coverage determination, legal liability analysis and quantum assessment, where appropriate within authority limits and providing a consistently strong standard of customer service
+ Ensuring effective vendor and litigation management on Complex claims within a personal allocation
+ Broadening internal...