Compliance and Customer Success Lead (Full-Time, Hybrid)

Overview

We are seeking a motivated and growth-oriented Compliance and Customer Success Lead to join our team. This individual will oversee compliance processes, protocols, and training programs to ensure our clients adhere to OSHA, DEA, and other regulatory standards relevant to veterinary practices.

The ideal candidate has demonstrated success in compliance or veterinary operations, is comfortable managing enterprise-level accounts, and has the professionalism to represent our brand in online meetings, webinars, and client trainings. This role requires someone who is eager to grow with the organization and expand into increased responsibility over time.

Key Responsibilities

• Compliance Oversight
• Develop, implement, and maintain compliance processes, focusing on OSHA, DEA controlled substance regulations, and state/provincial safety requirements.
• Conduct compliance assessments and provide actionable recomm...