Compliance Lead

Job Description

• Take on a leadership role by formulating and executing strategic plans in line with company objectives
• Set and ensure the reach of relevant team KPIs to help maintain excellent performance
• Guide and assist clients in submitting necessary documents for BIR permit processing
• Act as the liaison between clients and BIR, facilitating smooth communication and timely processing
• Manage follow-ups with BIR and clients, ensuring swift and accurate processing
• Address client inquiries and concerns related to permit processing
• Update and maintain trackers for accurate record-keeping
• Provide suggestions for process improvements to enhance efficiency
• Serve as the main point of contact for clients' BIR-related concerns

Minimum Qualifications

• Experience in business, communication, compliance, processing, or a related field
• Strong interpersonal skills and ability to c...