Computer Support Specialists

Responsibilities

• Diagnose and resolve hardware, software, and network issues for clients.
• Install and configure computer systems and applications.
• Provide training and support to users on new technology or software.
• Maintain hardware inventory and perform routine maintenance tasks.
• Collaborate with other IT professionals to resolve complex issues.
• Document all technical processes and procedures.
• Stay up-to-date on the latest technology trends and advancements.

Requirements

• High school diploma or equivalent; a bachelor’s degree in Information Technology or related field is preferred.
• Prior experience in IT support or a related field is a plus but not required.
• Knowledge of computer hardware, software, and networking systems.
• Familiarity with Windows, macOS, Microsoft Office Suite, and antivirus software.
• Excellent customer service skills with the abil...