Computer Systems Support Technician

Department

Law Information Technology Help Desk

About the Department

The University of Chicago Law School occupies a unique niche among this country's premier law schools. Located on a residential campus in one of America's great cities, UChicago Law offers a rigorous and interdisciplinary professional education that blends the study of law with the humanities, the social sciences, and the natural sciences. Students, faculty, and staff form a small, tightly knit community devoted to the life of the mind.

Job Summary

This position provides end-user support to the Law School community of faculty, staff and students. This includes monitoring Help Desk phone, e-mail and chat requests, as well as walk-in requests and appointment-based assistance. Must be a responsive member of the IT support team, capable of detailed and advanced level troubleshooting and working with other team members to resolve problems efficiently for end-users.

Respon...