Concierge / Admin Assistant

About the role

This is a full-time on-site role for a Concierge / Admin Assistant located in Marikina. The role involves performing front-desk and receptionist duties, managing client reservations, and providing excellent customer service to residents and visitors. Additionally, the individual will assist with facilitating concierge services, maintaining communication with clients and internal teams, and ensuring smooth administrative operations to support overall customer satisfaction.

Responsibilities

• Serve as the Company's ambassador by representing its image as a high-quality service provider to clients, callers, and visitors.
• Answer all incoming telephone calls and inquiries, directing them promptly to the appropriate personnel, department, or extension.
• Take messages when necessary, ensuring they are communicated and followed up promptly and efficiently.
• Greet and receive residents and visitors with prior appointments, recor...