Concierge Agent

Job Description

As a Concierge Agent at Fairmont, you are the face and heart of guest service, creating memorable and personalized experiences for every guest. You play a key role in providing information, recommendations, and assistance to ensure guests have an exceptional stay.

Position Type: Permanent

Pay Rate: $22.72/hour

Start Date: June2026

Job Duties Include:

• Offer professional, consistent, friendly, and engaging service
• Ensure inter‑departmental communication and cooperation in the interest of better guest satisfaction
• Providing accurate information about activities and dining in the hotel and surrounding area
• Offering assistance to all guests in making reservations and arrangements for travel, dining, special requests, and activities
• Serve as a liaison for guests by providing information relating to all aspects of the hotel

Qual...